You can activate users in CloudSuite using the ERP import keys and codes. This can be the case when a customer/address/user is created by CloudSuite.

Original registration

After registration, the user is created in CloudSuite and sent to the ERP system as part of the order cXML after placing it's first order.
In addition, the ERP system can fetch all users registered in CloudSuite by using the CloudSuite API
(see: New customer/address/user registration in CloudSuite )

Customer/Address create - update from ERP

You can make a new customer and link the user and address to it, or you can link the user to another (already existing) customer.
This can also happen when a user creates a new account with a new e-mail address, but the customer is already present in the ERP/Cloudsuite.

All orders placed by the original customer are not visible to the user. These can be added by sending an offline order to the old customer.

The created customer / address will be ignored and can be set to inactive.

PATCH /API/origin/SOMEORIGIN/user/key

{
  "authorised_customers": ["customerkey"]
}

This action can also be performed manually by using the E-commerce → Activate Users functionality in the CloudSuite client.

New customer / address from ERP, user from CloudSuite

Original registration

Customer/Address create - update from ERP